I'm currently full-time at Work & Co in Brooklyn. I joined in early 2018 as the company's first Writing Director and was recently promoted to Group Director, Writing.
My role involves integrating writing into the design process. I've helped introduce an AI-powered chatbot for Planned Parenthood, written a conversational interface for T-Mobile, and created Global Tone of Voice Guidelines for Etsy. More recently, I've been working on new projects for Ikea and Airbnb.